Privacy Policy
Last Updated: May 22, 2024
Introduction to Our Privacy Policy
At Matts Airport Transfers, operating as We Only Do Airports, we are committed to protecting the privacy and security of our clients. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website or book our dedicated airport transfer services from Reigate, Redhill, Gatwick, and surrounding Surrey areas. We ensure your data is handled in compliance with GDPR and CCPA standards to provide a safe booking experience for your journeys to Gatwick, Heathrow, and all major UK airports.
Information Collection and Use
To provide our specialized, pre-booked airport taxi services and ensure accurate flight tracking, we collect specific information that allows us to maintain our high standards of reliability and professionalism.
- Direct Information: We collect personal details provided by you during the booking process, including your name, contact phone number, email address, pickup/drop-off locations, and flight numbers for tracking purposes.
- Automated Information: Our website automatically collects technical data such as your IP address, browser type, and interaction data via cookies to optimize our booking platform and improve your user experience.
- Purpose of Data: Collected information is used exclusively to process your transactions, provide fixed-price quotes, adjust pickup times based on real-time flight data, and communicate essential travel updates for your airport transfers.
Data Sharing, Security, and Your Rights
We prioritize the protection of your personal data and implement strict controls to ensure it is handled responsibly and securely.
- Data Sharing: We do not sell or rent your data. Information is only shared with our professional drivers or essential service partners to facilitate your journey, or when required by law to comply with legal obligations.
- Security Measures: We employ industry-standard encryption and secure server protocols to protect your information from unauthorized access, disclosure, or alteration during the booking and payment process.
- User Rights: You have the right to request access to the personal data we hold about you, request corrections to inaccurate information, or ask for the deletion of your data, in accordance with applicable data protection laws.
Policy Updates and Contact Information
Matts Airport Transfers may update this Privacy Policy from time to time to reflect changes in our services or regulatory requirements. We encourage customers to review this page regularly to stay informed about how we are protecting your information.
For any questions, concerns, or requests regarding your personal data and privacy, please contact our team at info@mattsairporttransfers.co.uk.